# W5 | z-ai/glm-5.2 | run 2

## Prompt

Write an apology email to a client. We missed the agreed delivery date by a week due to an internal mistake (not their fault); the client is frustrated. Be sincere, take responsibility, offer a concrete next step, don't grovel. Under 130 words.

## Response

Here's a concise apology email that takes ownership and offers a concrete path forward.

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**Subject:** Apology for delayed delivery

Dear [Client Name],

We missed our agreed delivery date by a full week. That's on us—an internal error caused the delay, and I take full responsibility.

I understand this has disrupted your timeline, and your frustration is completely justified.

Here's what happens next: the completed deliverable will reach you by [specific date]. I'm personally managing the final review to ensure no further issues. Once you've reviewed it, I'm available at your convenience to discuss any adjustments.

This falls short of the standard we set for ourselves, and I'm committed to making it right.

Best regards,
[Your Name]

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Would you like me to adjust the tone or add any specific details about the project or corrective actions?
