# W5 | mistralai/mistral-small-2603 | run 1

## Prompt

Write an apology email to a client. We missed the agreed delivery date by a week due to an internal mistake (not their fault); the client is frustrated. Be sincere, take responsibility, offer a concrete next step, don't grovel. Under 130 words.

## Response

I sincerely apologize for missing our agreed delivery date by a week—this delay was entirely our internal mistake and not your fault. We take full responsibility and understand how frustrating this must be.

As a concrete step to resolve this quickly: I’ve personally prioritized your deliverable and will provide an update with a new completion date by [exact date/time, e.g., Friday, August 3 at 5PM ET].

You can reach me directly at [phone] or [email] if you’d like to discuss further.

You’ve been patient and understanding, and I appreciate your trust in us.
