# W5 | google/gemini-3.6-flash | run 1

## Prompt

Write an apology email to a client. We missed the agreed delivery date by a week due to an internal mistake (not their fault); the client is frustrated. Be sincere, take responsibility, offer a concrete next step, don't grovel. Under 130 words.

## Response

Here is a direct, professional apology email template tailored to take full accountability for the one-week delay while keeping the tone firm and solution-oriented. It addresses the client's frustration directly and outlines a clear timeline for resolution.

**Subject:** Apology and updated delivery timeline for [Project Name]

Dear [Client Name],

I am writing to sincerely apologize for missing our agreed delivery date for [Project Name]. Due to an internal oversight on our end, the project is delayed by one week. This mistake was entirely ours, and I completely understand your frustration given the expectations we set.

We have reprioritized our team's workflow to finalize your project immediately. You will receive the complete deliverables by [New Date], and I will send you a progress update on [Intermediate Date] to ensure full transparency. 

Thank you for your patience as we rectify this.

Best regards,

[Your Name]

Would you like to add a specific concession, such as a discount or an extra revision round, to this email template?
