# W5 | meta/muse-spark-1.1 | run 2

## Prompt

Write an apology email to a client. We missed the agreed delivery date by a week due to an internal mistake (not their fault); the client is frustrated. Be sincere, take responsibility, offer a concrete next step, don't grovel. Under 130 words.

## Response

Here is a concise, sincere apology that takes full ownership without making excuses or groveling.

**Subject:** Apology for the delay on [Project/Deliverable Name]

Hi [Client Name],

I want to apologize for missing our agreed delivery date last week. This was due to an internal error on our end — not yours — and I take full responsibility.

I understand this has been frustrating and disrupted your timeline.

The completed delivery is now ready and attached for your review. I will call you tomorrow at [Time] to ensure it meets your needs and to confirm the steps we're putting in place to prevent this from happening again.

Thank you for your patience,

[Your Name]
[Title] | [Company]

Want me to tailor this to your specific project and tone?
